Specialising in payroll provision for Direct Payments, Individualised/Personalised Budgets, ILF recipients and small businesses, SmartPAYE offer a personalised, accurate and reliable service tailored to meet your individual needs.

Our payroll services are also available to small / medium sized businesses nationwide.

Providing payroll services including; payment of wages, wage slips and reports, calculation of tax and National Insurance payments and calculation of statutory payments, SmartPAYE take away all the problems that you don’t need. With our managed account service, SmartPAYE can also make payments directly to employee’s and agencies via BACS transfer to take one thing more off your mind.

Our business services can be tailored to meet your companies needs and include bank reconciliation, VAT returns and payroll services on a Fortnightly, Four-Weekly or Monthly basis. If you are interested in a hassle-free service providing support and advice throughout whilst retaining highly competitive prices, please take a moment to look through our site to see all that SmartPAYE can offer you or your business.

For weekly services please contact us for a quote.


SmartPAYE was set up with an aim to provide quality payroll services at an affordable price. Unlike many other payroll agencies we are happy to advertise our payroll pricing rather than offering quotations and can guarantee that there will be no hidden charges.

Based in Derby we have vast experience providing payroll services not only for businesses but have specialised in providing payroll services for Direct Payment recipients nationwide.

Having worked with Direct Payment / Individualised Budget users and alongside local authorities, we want to offer a more personalised service providing you with a personal payroll advisor who will be there to support you as an employer. If there is any way in which we can make things easier for you with your support, we will do our utmost to accommodate your needs.

At SmartPAYE we have full confidence that we will provide you with a competitively priced, quality service that you will want to encourage others to join.

Frequently Asked Questions

Please find below some of our most frequent enquiries relating to our services for Direct Payment Users.

How do we apply for your services?

You can download a starter pack from this website or you can contact us by phone or email to request these be emailed or posted to you.

How long does it take to set up?

As soon as we receive the fully completed starter pack we can register you with HMRC and begin processing your payroll on the same day.

My Employee only works for a few hours each week, do they need to be added to the payroll?

Yes, it is a legal requirement that employee’s receive detailed payslips as proof of their earnings.

How often can my employee be paid?

We can process payroll at the following frequencies: Weekly, Fortnightly, Four-Weekly or Monthly however Direct Payment users will need to be aware that there funding may only cover the costs of four-weekly or monthly payroll.

How do I inform you of the hours my employees have worked?

You can notify us of hours worked by phone, email or post. As long as we have each employee’s details we would only need the name and the number of hours worked during the period. If any holiday has been taken or an employee has been absent through sickness etc please let us know so this can be shown on the payslips.

Once I have informed you of the hours worked, how long will it take to receive the payslips?

Providing we have received all information necessary to produce the payslips, we aim to process your payroll within two working days of hours being received and send out the payslips out via first class post

I have received my employee’s payslips, what do I do with them?

You must pass on the payslips to your employee’s and pay them the net amount due, this amount is shown on the bottom right hand side of the payslip. Further information on this is also provided with your first payroll.

If you are using our managed account service then you will only need to pass the payslip onto your employee, SmartPAYE will make payment on your behalf on the date shown on the payslip. (If the paydate shown falls on a weekend or public holiday then payment will be made on the Friday)

I am currently using your payroll service but would also like to use your managed account service, how do I go about doing this?

Whether your funding will cover this will be at the discretion of your Local Authority based on your current needs and requirements. If you would like to check this please contact your local council or we may be able to contact them on your behalf.


You can contact us on 07886 291737 between 9:00am and 5:00pm Monday – Friday.

Give us a call today for a quality, friendly and reliable service at a price you can afford.

You can also contact us through email here: info@smartpaye.co.uk

Alternatively you can contact us through the contact form below



SmartPAYE Ltd
Unit 31 Perkins Yard
Mansfield Road
DE21 4AW

Telephone: 01332 343601

Email: info@smartpaye.co.uk

Local Authorities

Having over 10 years of experience working with Local Authorities and Direct Payment recipients we know of the challenges faced as a new employer. SmartPAYE offer full support and guidance throughout the process in partnership with local authorities across the UK.

We have recently found a demand in the requirement for our fully managed account service. With a managed account we hold the Direct Payment users funding in our third-party holding account and are therefore able to make payments to carers, agencies, service providers, insurance providers and HMRC on their behalf. A managed account ensures no mis-spending of funding and guarantees payment of all employer liabilities in full and on time removing any potential penalties or fines. Managed accounts also give peace of mind to the direct payment user as it is one less responsibility as a new employer.